We offer free standard shipping on all orders over PKR 10,000. Express shipping is available for an additional fee. Orders are typically processed within 1-2 business days and delivered within 3-5 business days for standard shipping.

We accept returns within 30 days of purchase. Items must be unused, in original packaging, and in the same condition as received. To initiate a return, please contact our customer service team with your order number.

Once your order ships, you will receive a confirmation email with a tracking number. You can use this number to track your package on our website or the carrier's website. You can also log into your account to view order status.

If your order arrives damaged or incorrect, please contact us within 48 hours with photos of the item, and we’ll resolve the issue quickly.

Yes, all our products come with a 1-year manufacturer's warranty covering defects in materials and workmanship. Extended warranty options are available at checkout. Please keep your receipt as proof of purchase.